Defensive Driving School Online

Online Traffic School Course Details

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1: Why should I take traffic school?

Depending on your citation, your court and/or state specifics, our online traffic school helps drivers in a number of ways including:

• Removing or keeping points off your driving record which in turn keeps your insurance rates from going up.
• Lowering your fine or dismiss your ticket altogether.
• Or it can do both.
• And as a valuable side note, our online traffic school is a great way to learn defensive driving skills which helps you become a safer, more responsible, better driver.

Please check with your court or state for further details.

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2: How do I start a course?

To start the course, all you need to do click on the "Registration" button. You will be guided through the simple registration process. And please have your drivers license and your traffic ticket or citation with you. Some courts and states require information from those documents to be entered during the sign up process.

During the registration process you will also create your user name and password. Please make note of this information since you might need it later when you log back onto the course.

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3: What happens if I forget my password?

We will be glad to help you. Call us toll-free at 1-888-257-8335.

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4: After I register, how quickly can I start the course?

You can start immediately. And because your course is saved on our server, you can log on and off as often as you like and never have to repeat any information.

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5: If my traffic school due date is tomorrow can I still take this course?

Yes, but be aware that the court requires you complete your final test on or before your traffic school due date. Depending on your location we may be able to expedite your completion certificate and get it to you the following day. Please call us call us toll-free at 1-888-257-8335 and let us see how we can help.

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6: Can I get an extension to complete Traffic School?

Courts generally grant extensions when they are requested before the due date. You will need to write, call or go to the Clerk of Court to request an extension. If you wait until after the due date you may have to make a court appearance and ask the judge for an extension.

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Course Information

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7: How long will it take for me to finish your course?

In most cases, the specific amount of time the course is required to take is determined by individual states and/or courts.

However, how you take the course is entirely up to you. In other words, since you have the flexibility to study at your own pace, at a time that is most appropriate for you schedule, if need be, you can take several days to complete the course.

In addition, because you do study on your own schedule, you¿ll find the course goes by much faster than if you were sitting in a traditional classroom. Our course is designed to be easy-to-follow with short lessons and engaging animations.

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8: Do I have to do it all in one day?

One of the key benefits of our online traffic school is the flexibility you'll have in fitting the course into your schedule. Our course is designed so you can start and stop as often as you like and study only when you have the time. You can even do one lesson at a time if you prefer. And since it's 100% online, the course is always available 24/7.

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9: How do I know this course is right for me?

We want you to be completely satisfied with every aspect of our course. So we offer you the ability to try our course out for free and see if it's right for you.

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10: What happens if I do not pass the final test?

Don't worry. You may take the final test without an additional charge as many times as you need to.

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11: What languages can I take the online class in?

We offer online traffic school in English. We also offer the course in Spanish in both California & New Mexico. To learn more about our Spanish language courses, please visit WEBSITE GOES HERE

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Customer Service

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12: What if I need help?

Our licensed instructors and technical support team is available 24 hours a day, 7 days a week. For assistance, call us toll-free at 1-888-257-8335.

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Approval Status

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13: Is this course approved from the appropriate courts or state agencies?

As the largest online traffic school provider, we are approved in more courts and through more state agencies than any other Internet company. However, we are not approved completely across the United States. So, if you don't see a state approval on our home page, please check with the court in which your citation was issued.

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14: Will my court accept your course if it is not approved?

As one of the largest online traffic schools in the U.S., many courts will allow you take our course IF you get their permission. Simply contact the judge or court clerk that presides over the court in which your citation was issued and ask. Please note, if we will not be able to issue a refund on any course once your certificate has been issued, so be sure your court approves you taking our course.

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Course Pricing

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15: Why are your prices so much lower than the other online traffic schools?

As a leader in online driver instructions, we have consistently been the low cost leader. We developed and own our courses so we pay no middlemen or licenses fees. We maintain a low overhead. And we only promote our courses through the Internet. That way we pay very little in advertising. And thus - pass on the savings to you.

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16: What does your course fee include?

Our course fee includes everything from taking the course to delivering you your Certificate of Completion. Our standard delivery (US Postal Service) is free of charge and is sufficient for a majority of our students. However, if you require express delivery, we offer several low cost options. Either way, we're confident that you'll find our prices to be the lowest on the Internet.

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17: What about hidden fees?

We will never charge you hidden fees or tack on fine print pricing. In other words, what we advertise on our website is exactly what you pay - no hidden costs what so ever!

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18: How Can I Pay for the Course?

• Pay online using major credit cards including Visa, Mastercard, American Express, and Discover.

• Pay online using debit cards that have a Visa or Mastercard logo on them.

• Call our customer service at 1-888-257-8335 and use one of the credit cards mentioned. Pay through Google Checkout.

• Checks and Money Orders sent to our corporate office at:

I DRIVE SAFELY
5770 Armada Drive, Suite 200
Carlsbad, CA 92008

If you have any questions or concerns, please call us. We'll be happy to help you with any payment option.

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19: Is it safe to use my credit card over the internet?

To ensure your identity and payment information is not compromised we protect all payment transactions and personal data using state of the art encryption technology. Your credit card number is never kept on file, and we never share your information with anyone else.

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Payment and Refund Information

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20: What is your cancellation/refund policy?

We want to make sure you are completely satisfied so we offer a 100% money-back guarantee. You must request the refund within 30 days of signing up and prior to taking the course¿s final exam. If you used a credit card to make your payment, we will need that credit card number for refunding. Only the same credit card you used to purchase the course can be used for your refund. Personal checks and money orders will be refunded by company check.

Refunds are issued within 30 days of the effective date of termination. If you have not successfully completed the course within 180 days, your registration will be cancelled automatically and you will not be eligible for a refund.

If you are thinking of requesting a refund because you feel you will be unable to complete the course before your due date, you may want to contact your court to see about an extension before giving up. Remember that we have express delivery options and many courts will accept postmarks as completion proof or offer grace periods. In addition, you may want to ask the court if they will accept a faxed copy of your certificate until the original is received.

For further help, please call us at 1-888-257-8335.

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Course Completion Certificate Information

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21: What options do I have for my certificate delivery?

Your Certificate of Completion is always processed the same-day you complete the course to ensure you meet all your deadlines. Pick up for deliveries is by 3 PM PST.

We always offer FREE standard shipping through the US Post Office. Standard mail usually takes 2 to 5 days depending on the destination. However, if you need express delivery, we have low priced options including:

• Two-Day Express Delivery

• Overnight Afternoon Delivery

• Overnight Morning Delivery

In addition, some courts require that your Certificate of Completion be sent directly to the court. Other courts require it to be faxed, mailed or emailed. When you register you will be notified of a required certificate delivery.

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System Requirements

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22: Are there any special computer or download requirements to participate in the course?

Two things we recommend.
1.) Some computers may require a standard download of Adobe Flash but most computers are already equipped with this software.
2.) Cookies and JavaScript must be enabled

That however are the only requirements. Since our course in 100% online, we maintain all the course materials on our website. That includes the progress and status of your test. That allows you to logon to any computer that is connected to the Internet to take your course.

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23: What about Internet browsers?

We do recommend the following free Internet browsers:

• Internet Explorer

• Mozilla Firefox

• Safari 3

• Netscape

• Google Chrome

• Flock

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24: What happens if my Internet connection fails while I'm taking the course?

No worries. Whether you log off or your connection fails, your course is always saved right where you last left off.

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Privacy Policy

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25: What is your privacy policy?

For detailed information about our privacy policy please CLICK HERE. We do not release information to third parties, or sell information.

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